Shipping policy

SHIPPING POLICY

Processing Time
All Waggy Wear orders are handmade with love and care. We pride ourselves on quick turnaround. Orders are typically processed and shipped within 1 business day after being placed, excluding weekends and holidays.

Shipping Rates & Free Shipping
Shipping costs are calculated at checkout based on your location and selected shipping method.

Free shipping is automatically applied to all U.S. orders of $20.00 or more. No promo code is required.

Orders under $20.00 will see standard shipping rates at checkout.

Delivery Times
Delivery times begin after your order has shipped.

Standard U.S. Shipping: 3–5 business days after dispatch
Priority Shipping (if selected): 2–3 business days after dispatch

Delivery times are estimates and may vary due to carrier delays, weather conditions, or peak shipping periods.

Order Tracking
Once your order ships, you will receive a confirmation email with your tracking number. Please allow up to 24 hours for tracking details to update.

Lost or Delayed Packages
If your package appears lost or is significantly delayed, please contact us at customersupport@waggywearco.com and we will do our best to assist you.

Waggy Wear is not responsible for delays caused by shipping carriers but will always help with locating packages or submitting claims when possible.

Incorrect Shipping Addresses
Please double-check your shipping address before completing your order. If you notice an error, contact us immediately so we can attempt to correct it before shipment.

Waggy Wear is not responsible for orders delivered to incorrect addresses provided at checkout.

Questions
If you have any questions about shipping or your order, please contact us at customersupport@waggywearco.com. We are always happy to help.